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Every item we sell comes with a 30-day satisfaction
guarantee. If you're not pleased with your purchase, we'll exchange it or refund your money, provided:
1. You return it within 30 days
2. You return all the parts that Harbor City Supply included with the product
3. The product is returned in the package originally supplied by
the manufacturer in resalable condition.
4. Items not stocked in our Maryland warehouse are
subject to a 35% restocking charge.
5. Any custom orders may not be returned. (This
includes any special order, made-to-measure and non-stock item.)
All you have to do is e-mail us at
Rick@harborcitysupply.com ,
provide us the original order number, the product you want to return or exchange, the reason for the return, and your name,
daytime telephone number and e-mail address. We will promptly return your e-mail authorizing the return. Then you
return the items to:
Harbor City Supply.
9515 Deereco Road Suite 1012
Timonium, Md. 21093 Be sure to use a shipping company that can track and insure your
return, Harbor City Supply can not be held responsible for lost or damaged returns.
If the mistake is ours, or the manufacturers',
Harbor City Supply will even pick up the return shipping bill.
Our goal is to please you. We know that we have quality items
that will stand the test of time and perform to a high level.
Signed, Rick Lohn (President) |
